FAQ
Frequently Asked Questions

Our team includes French-speaking professionals and we fully support payroll and HR processes in Francophone Africa, including Côte d’Ivoire, Senegal, Morocco, and DRC.

We manage the process in line with local laws; ensuring the correct notice periods, documentation, and severance. We also advise you beforehand on risks, costs, and timelines.

We can export and format payroll and HR data to integrate with your HRIS, finance, or ERP platforms, ensuring consistency across global teams and centralised reporting.

At Africa HR Solutions, we provide tailored solutions to meet the unique needs of your business when operating in Africa.

Africa HR Solutions provides a comprehensive range of employee benefits, including health insurance, dental and vision care, life insurance and ancillary services to ensure the well-being and security of your workforce.

In addition to core HR services, we offer ancillary services such as car rental, first accommodation, and access to local pension funds. These services are designed to support your employees’ needs beyond the workplace.

In select countries, we have the capability to onboard an employee within just one week, enabling you to start operations swiftly and efficiently. In all other countries across Africa, we can ensure that your new employees are onboarded within weeks, as opposed to months through more traditional routes.

Once you have subscribed to one of our offers, be it our EOR, PEO, or payroll solution, we offer individual client support. This means that you will not be talking to a chatbot nor be redirected to a call centre. Instead, you will be in direct contact with one of our consultants, client leads, or even our Head of Client Relationship.

Yes, we provide comprehensive support for remote employees, including payroll, benefits administration, and compliance with local regulations. Our services ensure remote employees are managed effectively and equitably.

At Africa HR Solutions, our PEO model creates a co-employment relationship between us, the client company, and the employees.

This means responsibilities are shared. The client company manages the day-to-day business activities, such as operations, production, sales, and strategy, while Africa HR Solutions handles key employment functions.

We take care of areas such as HR administration, payroll, tax compliance, and risk management, helping ensure employees are paid correctly and that local employment regulations are followed.

Both parties work together to maintain full compliance with employment laws, while employees may also benefit from comprehensive HR support and benefits packages provided through our PEO structure.

This approach allows companies to focus on growing their business while we manage the complexities of employment.

With Africa HR Solutions as your PEO partner, you retain ownership of your company and full control over its operations.
We will simply help streamline your HR functions and the onboarding process for your new hires.

While both help companies expand without setting up an entity, an EOR (Employer of Record) becomes the legal employer and assumes full compliance responsibility. A PEO is more of a co-employment model, typically used when the company already has a legal presence in-country. Africa HR Solutions offers both depending on your needs.

Companies of all sizes, from small businesses to SMEs and Fortune 500 corporations, can leverage Africa HR Solutions to streamline HR, payroll, and compliance functions when expanding into Africa.

Africa HR Solutions is a specialised Africa-focused company, which means we have an in-depth understanding of the African market and its unique challenges. We also prioritise the human element in HR by offering personalised services and direct access to our expert team. Our team consists of HR, payroll and legal experts with extensive knowledge of African labour laws, regulations, currency and best practices.

No, we do not. Unlike a general, global PEO service provider, Africa HR Solutions is solely focused on and specialised in providing HR services across Africa. As such, we have a more profound understanding of what it takes to do business in Africa. We are also better aware of the obstacles you may face during expansion, and have local partners to guide you across more than 50 countries in the African continent.

A PEO like Africa HR Solutions can simplify the process of expanding into Africa by handling HR, payroll, and compliance with local laws and regulations. This allows your business to enter new markets quickly and efficiently without the need to establish a legal entity in each country. This will not only provide a cost reduction across the board, but also give you the security of compliant operations in-country.

We offer PEO services across multiple African countries including South Africa, Nigeria, Kenya, Ghana, Egypt, Morocco, and more. Our extensive network ensures compliance with local employment laws and regulations.

Companies of all sizes and industries can benefit from using a PEO, particularly those looking to expand internationally, reduce administrative burdens, and ensure compliance with local labour laws. Startups, SMEs, and large enterprises alike find value in PEO services.

Yes, our PEO services also include the creation and management of employment contracts. We ensure these documents are compliant with local laws and tailored to your business needs.

Terminating an employee through our PEO services involves adhering to local labour laws and regulations. We handle the necessary documentation, severance payments wherever applicable, and ensure the process is compliant and respectful across the board.

Using a PEO helps ensure your business complies with all local labour laws and regulations, reducing the risk of fines and legal issues. Our experts stay updated on legislative changes and ensure your company remains compliant – no matter where your business takes you in Africa.

By providing competitive benefits like a lifelong life insurance offering, ensuring timely payroll, and maintaining compliance with local laws, you not provide them with a positive experience, but you also provide them with the peace of mind of knowing their benefits and contributions are being handled compliantly.

Getting started is easy. Contact us for a consultation to discuss your business needs and goals. We will provide a tailored proposal and guide you through the onboarding process to ensure a hassle-free transition to our PEO services.

Yes, our clients benefit from a standardised payroll process across all countries, supported by the SAGE Employee Self-Service (ESS) platform. Employees receive consistent payslips and reporting no matter their location, and HR teams get consolidated oversight.

Africa’s payroll systems vary widely, with different currencies, tax systems, social contributions, and languages. Outsourcing payroll in Africa with a local expert like Africa HR Solutions helps you navigate complexity with confidence and stay compliant in every country.

If your business has operations across multiple African countries, limited in-house payroll expertise, or wants to reduce risk, payroll outsourcing is likely the right fit. We offer flexible solutions whether you’re managing 1 or 1,000 employees.

Our payroll outsourcing includes payroll calculation, payslip distribution, tax and contribution filings, reporting, year-end processes, and optional payment disbursements. You’ll also have a dedicated contact to manage everything across your chosen countries.

Our compliance team constantly monitors labour and payroll legislation across Africa. If regulations change, we automatically adjust your payroll calculations and update you, ensuring you remain compliant without needing to track every update yourself.

Yes, our team can assist with local payroll audits, year-end reconciliations, and preparation of audit-ready reports. This is particularly useful in countries where authorities conduct random checks or require documentation for tax compliance.

We support clients across many sectors, including NGOs, international development, renewable energy, fintech, agriculture, and infrastructure. Any company with a distributed workforce or operations in multiple countries can benefit from outsourcing.

We support payroll processing for both local and expat staff, accounting for tax equalisation, social security obligations, and any in-country or bilateral tax agreements.

We typically require your employee details, compensation structure, benefit information, tax IDs, and legal entity registration (if applicable). Your Key Account Manager will guide you through every step of the onboarding process.

We can provide payroll and EOR support for fixed-term contracts, short assignments, or project-based roles, especially useful for NGOs or construction, energy, and infrastructure clients.

Whether your team is office-based, hybrid, or fully remote, we ensure that remote employees are onboarded, managed, and paid compliantly, wherever they’re located on the continent.

Most clients run monthly payroll, which aligns with local standards in many African countries. However, we can tailor the schedule where needed, depending on local regulations and operational needs.

We have mechanisms in place to manage and mitigate currency risks, ensuring that your international payroll payments are always stable and predictable.

Our team comprises seasoned African finance experts. With their expertise, we can navigate currency fluctuations smoothly and ensure that international payments do not cost you more than they should.

We offer a custom payroll calendar tailored to your specific needs, ensuring that your employees are paid accurately and on time.

Every part of it! From adding new employees to payroll, to processing payroll at the end of the month, calculative overtime hours, leaves and more, to offboarding departing employees – Africa HR Solutions’ team does it all.

More than a decade of local expertise allows us to understand payroll and employment across the African continent.

Through the SAGE ESS (Employee Self Service) platform, we can streamline your entire payroll process, which not only simplifies your life but also the lives of your talents across the African continent.

Our software is regularly audited, ensuring consistent service delivery, compliance with local laws, and efficient handling of cross-border HR challenges.

Africa HR Solutions takes full responsibility for mitigating risks associated with HR and payroll processes, including compliance, legal issues, and regulatory changes.

We have a dedicated team of experts who stay updated on the latest regulations and handle all aspects of HR and payroll, allowing your business to focus on its core operations.