FAQ
Frequently Asked Questions

Everything you need to know about Professional Employer Organisation Services. Have any more questions?

SEND US AN EMAIL

All Questions

What is a Professional Employer Organisation (PEO)?

A PEO or Professional Employer Organisation is a company that provides extensive HR and Payroll outsourcing services for companies seeking to expand in foreign countries.
In Africa HR Solutions’ case, we not only provide HR & Payroll assistance, but we also help forge employee contracts and onboard them compliantly in 46+ countries across Africa.

How does a PEO arrangement work at Africa HR Solutions?

At Africa HR Solutions, our PEO arrangement is designed to create a seamless co-employment relationship between us, the client, and the worksite employees. Here’s how it works:
Co-Employment Relationship: In this arrangement, a co-employment relationship is established, ensuring that both Africa HR Solutions and the client company share an employment relationship with the worker.
Shared Responsibilities: We collaborate closely with the client company to allocate responsibilities and liabilities effectively. While the client company focuses on core business functions like product development, production, operations, marketing, sales, and service, Africa HR Solutions assumes various employment-related responsibilities.
Responsibilities Assumed by Africa HR Solutions: We take on the critical aspects of employment management, including risk management, human resource management, and payroll and employee tax compliance. This allows the client company to concentrate on its core competencies.
Compliance: Africa HR Solutions and the client jointly ensure compliance with employment laws and regulations. We work together to navigate the complex landscape of employment law to protect the interests of both parties.
Comprehensive HR and Benefit Packages: As co-employers, Africa HR Solutions often provides a comprehensive human resource and benefits package for worksite employees. This includes benefits such as healthcare, retirement plans, and more, enhancing the overall employment experience for the workforce.

Do business owners lose control of their business?

No. With Africa HR Solutions as your PEO partner, you retain ownership of your company and full control over its operations.
We will simply help streamline your HR functions and the onboarding process for your new hires.

Who is responsible for workers’ compensation and other levies?

Africa HR Solutions assumes full responsibility for workers’ compensation and other levies across the African continent.

What type of company works with a PEO in Africa?

Companies of all sizes, from small businesses to SMEs and Fortune 500 corporations, can leverage Africa HR Solutions to streamline HR, payroll, and compliance functions when expanding into Africa.

Does Africa HR Solutions provide customised/tailored solutions?

Absolutely. At Africa HR Solutions, we provide tailored solutions to meet the unique needs of your business when operating in Africa.

What sets Africa HR Solutions apart from other PEO service providers?

Africa HR Solutions is a specialised Africa-focused company, which means we have an in-depth understanding of the African market and its unique challenges.
We also prioritise the human element in HR by offering personalised services and direct access to our expert team.
Our team consists of HR, payroll and legal experts with extensive knowledge of African labour laws, regulations, currency and best practices.

What employee benefits does Africa HR Solutions offer?

Africa HR Solutions provides a comprehensive range of employee benefits, including health insurance, dental and vision care, life insurance and ancillary services to ensure the well-being and security of your workforce.
Does Africa HR Solutions offer services other than PEO, EOR, and payroll?
In addition to core HR services, we offer ancillary services such as car rental, first accommodation, and access to local pension funds.
These services are designed to support your employees’ needs beyond the workplace.

What does "risk mitigation" mean in the context of Africa HR Solutions?

Africa HR Solutions takes full responsibility for mitigating risks associated with HR and payroll processes, including compliance, legal issues, and regulatory changes.

How can Africa HR Solutions give a 100% compliance assurance?

We have a dedicated team of experts who stay updated on the latest regulations and handle all aspects of HR and payroll, allowing your business to focus on its core operations.

How quickly can you onboard an employee in Africa?

In select countries, we have the capability to onboard an employee within just one week, enabling you to start operations swiftly and efficiently.
In all other countries across Africa, we can ensure that your new employees are onboarded within weeks, as opposed to months through more traditional routes.

Do I have to deal with multiple contacts for different HR needs?

No, with Africa HR Solutions, you’ll have a dedicated, single point of contact who will manage all your HR and payroll requirements. This streamlines communication and ensures a consistent, efficient experience.
This prevents our clients to lose valuable time to go from person to person to find a solution. With Africa HR Solutions, you have a single point of contact for all issues you may face across 46+ countries.

What about currency fluctuation in international payments?

We have mechanisms in place to manage and mitigate currency risks, ensuring that your international payroll payments are always stable and predictable.
Our team comprises seasoned African finance experts. With their expertise, we can navigate currency fluctuations smoothly and ensure that international payments do not cost you more than they should.

How does Africa HR Solutions ensure timely payroll processing?

We offer a custom payroll calendar tailored to your specific needs, ensuring that your employees are paid accurately and on time.

What kind of client support does AHR offer?

Once you have subscribed to one of our offers, be it our EOR, PEO, or payroll solution, we offer individual client support.
This means that you will not be talking to a chatbot nor be redirected to a call centre. Instead, you will be in direct contact with one of our consultants, client leads, or even our Head of Client Relationship.

Does AHR offer global PEO services?

No, we do not. Unlike a general, global PEO service provider, Africa HR Solutions is solely focused on and specialised in providing HR services across Africa.
As such, we have a more profound understanding of what it takes to do business in Africa. We are also better aware of the obstacles you may face during expansion, and have local partners to guide you across more than 50 countries in the African continent.

Which part of payroll does AHR take care of?

Every part of it! From adding new employees to payroll, to processing payroll at the end of the month, calculative overtime hours, leaves and more, to offboarding departing employees – Africa HR Solutions’ team does it all.

How can a PEO help my business expand into Africa?

A PEO like Africa HR Solutions can simplify the process of expanding into Africa by handling HR, payroll, and compliance with local laws and regulations. This allows your business to enter new markets quickly and efficiently without the need to establish a legal entity in each country. This will not only provide a cost reduction across the board, but also give you the security of compliant operations in-country. 

What countries in Africa do you provide PEO services for?

We offer PEO services across multiple African countries including South Africa, Nigeria, Kenya, Ghana, Egypt, Morocco, and more. Our extensive network ensures compliance with local employment laws and regulations.

What types of companies benefit from using a PEO?

Companies of all sizes and industries can benefit from using a PEO, particularly those looking to expand internationally, reduce administrative burdens, and ensure compliance with local labour laws. Startups, SMEs, and large enterprises alike find value in PEO services.

What are the compliance and regulatory benefits of using a PEO?

Using a PEO helps ensure your business complies with all local labour laws and regulations, reducing the risk of fines and legal issues. Our experts stay updated on legislative changes and ensure your company remains compliant – no matter where your business takes you in Africa.

Can a PEO assist with employment contracts?

Yes, our PEO services also include the creation and management of employment contracts. We ensure these documents are compliant with local laws and tailored to your business needs.

How do you handle multi-country payroll and HR management?

More than a decade of local expertise allows us to understand payroll and employment across the African continent. Through the SAGE ESS (Employee Self Service) platform, we can streamline your entire payroll process, which not only simplifies your life but also the lives of your talents across the African continent. Our software is regularly audited, ensuring consistent service delivery, compliance with local laws, and efficient handling of cross-border HR challenges.

What is the process for terminating an employee through a PEO?

Terminating an employee through our PEO services involves adhering to local labour laws and regulations. We handle the necessary documentation, severance payments wherever applicable, and ensure the process is compliant and respectful across the board.

How do PEO services impact employee retention and satisfaction?

By providing competitive benefits like a lifelong life insurance offering, ensuring timely payroll, and maintaining compliance with local laws, you not provide them with a positive experience, but you also provide them with the peace of mind of knowing their benefits and contributions are being handled compliantly.

Can you provide support for remote employees across Africa?

Yes, we provide comprehensive support for remote employees, including payroll, benefits administration, and compliance with local regulations. Our services ensure remote employees are managed effectively and equitably.

How can I get started with your PEO services?

Getting started is easy. Contact us for a consultation to discuss your business needs and goals. We will provide a tailored proposal and guide you through the onboarding process to ensure a hassle-free transition to our PEO services.

How Can We Help You?

GRANT GERAGHTY - Africa HR Team

GRANT GERAGHTY

HEAD OF CLIENT RELATIONSHIP

Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collabourates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.

Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.

His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.

KEVINA TAKOORDYAL Africa HR Team

KEVINA TAKOORDYAL

HEAD OF OPERATIONS

Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.

Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.

Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.

VILOSHNA PACKIRY POULLE​

VILOSHNA PACKIRY POULLE

Head of Finance & Business Support

Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.

Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any Organisation.

In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any Organisation.

MARK DU PREEZ​

MARK DU PREEZ

Head of Legal & Compliance

A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.

Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.

He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.

Alex Daruty - Africa HR Team

ALEX DARUTY

Head of Commercial

Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.

With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.

His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and Organisations.

He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.

Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.