Running a multinational is no easy feat, as you may well know. Between product development, sales, customer service, expanding the business, and ensuring the smooth day-to-day running of the company across multiple countries, directors and managers have their hands full and their work cut out for them.
Now, to this already overbooked schedule, add the many complexities of international payroll – and you will find a recipe for disaster, non-compliance nightmares, and damaged employer reputation. As it is, domestic payroll can already be full of surprises. When brought to the international level, these complexities and risks are multiplied. Before arriving at such a critical stage, watch out for the following signs to know whether you’ve reached a turning point and need external help:
Adopting multiple payroll processes is a mistake many multinational companies make. Along with these multiple processes, the company’s many international entities each have their own Human Resource Information System (HRIS), which further complicates matters, brings up costs, and even endangers data quality. Centralized payroll systems are therefore crucial to efficient international payroll – and it’s often best to outsource such a task to dedicated professionals, rather than handle it in-house.
Now, if your company has already gone past this phase and has partnered with an international payroll service provider, you may find that your troubles are, unfortunately, not over yet. Companies that have multiple service providers for multiple countries are highly likely to have issues keeping up with the many service providers whose help they have enlisted. The solution would be to choose one payroll outsourcing solution instead of multiple regional ones. In this way, you will have a single point of contact, uniform processes across the African continent, and the service provider will require relatively minimal input from your side.\
Payroll teams often calculate salary using both, a set rate for the work done and a fluctuating amount of hours worked. In addition to this, payroll personnel have to frequently take into account overtime pay, leave benefits, tax rates, and withholdings. These set rates and variable hours often set up already overwhelmed payroll personnel for calculation mistakes.
Additionally, employers with a distributed workforce must deal with several currencies for each nation as well as a fluctuating exchange rate from day to day. From there on, it’s all too easy for payroll teams to incorrectly estimate pay, even with the correct data at hand.
It takes time to compile payroll data locally, and more often than not, the data is out of sync with other similar systems within the company. As a result, manually-processed data is often incomplete or out of date by the time it is available for analysis.
To remedy this issue, it’s best to enlist the help of a transparent and compliant African payroll service provider. The latter can offer real-time reporting and provide an efficient payroll administration system to both employers and employees.
Employee data deserves the highest level of security your company can offer. Not protecting this data properly could be damaging to your employees, in turn hurting your company’s reputation. Beyond that, lack of data protection is a serious offense all across the world, and your company will likely be sanctioned, if found guilty of such an offense.
Setting up data protection protocols is a complex operation that requires both, advanced hardware and software. It may not be cost-effective to invest in such technologies unless your company is sizable and can offset the cost. This is why most companies opt for a payroll outsourcing solution, as the service provider already has the necessary hardware and software.
As mentioned previously, it can be costly to opt for in-house payroll processing when you have a multinational company that must collect and process data in a uniform manner all across Africa. The cost of hardware, software, and training make it hard for companies to justify the expense. At a fraction of the cost, payroll outsourcing firms can take on the task and be operational immediately.
Managing payroll for a distributed workforce, as you may have seen, is time-consuming and laborious. Your company should be able to dedicate itself fully to its growth without being hindered by such tasks as payroll, especially when it can easily be outsourced. Besides, opting for a professional African payroll service will help eliminate payroll mistakes.
Compliance is key when it comes to payroll. One small mistake or an oversight can be costly and worse, can damage your company’s reputation – something which is truly priceless and crucial for doing business internationally.
Africa HR Solutions assists many companies across Africa with their payroll needs. Our presence in over 45 African countries ensures uniform payroll processing for multinationals that wish to further expand to Africa.
Get in touch with one of our experts now to see how Africa HR Solutions can help your company with its payroll needs.
Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.
Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.
His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.
Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.
Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.
Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.
Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.
Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.
In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.
A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.
Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.
He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.
Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.
With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.
His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.
He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.
Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.