3 Reasons to use an Employer of Record during a Crisis

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For a long time, a professional employer organization (PEO) or an employer of record (EOR) was merely considered a go-to tool for companies looking to grow. 

Although this observation isn’t wrong, a PEO solution or and EOR service can also be used in times of crisis, such as the current COVID-19 pandemic we are facing.

When the economy is turned on its head, hitting organisations and their workforce hard, the need for expert HR knowledge is crucial. This is where access to a PEO becomes quite enticing.

The most obvious reason why companies tend to seek PEO assistance for their growth and expansion projects is because it provides them with flexibility and peace of mind.

What most don’t consider though, is that crises, or any other unexpected turbulence, create equally as many complications due to companies having to manage unforeseen costs while protecting employees.

Partnering with an Employer of Record provides access to a team of HR experts with extensive HR-experience in different industries who are able to assist your organisation in navigating the complexities of doing business and managing employees in challenging times. Unsure if this suits your business? Discover 3 ways in which it can help.

But first, here’s a quick refresher:

What is a PEO or EOR?

Employment outsourcing comes in various forms, though with the same premise. Services and providers may be referred to as:

Employer of Record (EOR)



Professional Employer Organization (PEO)

Global Employment Outsourcing (GEO)

Essentially, this refers to the service of outsourcing a part, most or all of your business’s employment, liability and administrative duties.

What are the Benefits of using a PEO during COVID-19?

1. Staffing Needs

If you have been confronted with a mandatory or involuntary decline in headcount whilst keeping your workload, a recruitment freeze or greater client demand your organisation may benefit from a fast, compliant and agile PEO workforce solution.

Considering that, as part of the PEO service, the vast majority of employment responsibilities are outsourced to a third party, using a PEO ascertains that the hired staff are no longer reflected on your payroll nor do they absorb any headcount. Instead, they appear as a business expense and are paid through a single invoice.

Since hiring and onboarding commitments aren’t usually the most appealing to (or even possible for) organisations during times of uncertainty, a PEO service can be the ideal solution to quickly ensure that you have the right people in the right place, to ensure your organisation comes out stronger from this crisis. 

Compliant onboarding can be arranged within the same day (if no visa is required) and offers flexibility where required by the organisation. 

Should terminations be inevitable, such as can be the case during an economic crisis, a PEO helps to take the burden off of your shoulders as the PEO will be responsible for this process.

2. Immigration 

A PEO can also be used to hire and sponsor foreign skilled talent on behalf of an organisation.

Immigration and visa applications can be daunting and complex processes, requiring thorough preparation and knowledge to present the application in the most favourable and successful way.

When you add a global pandemic to the mix, immigration processes become increasingly more complex, even though foreign talent can be key to your organisation’s success.

Under the current circumstances, the Department of Home Affairs appears to be looking at applications more selectively, which means that applications will be held at a higher standard. In the near future, a review by the Department of Home Affairs will also be conducted, which may lead to less people being eligible for visa sponsorship

Although borders are currently still closed, travel exemptions can apply to some industries and occupations. Additionally, some foreign talent may already be in Australia.

In this case, hiring and sponsoring an employee through a PEO simplifies the process for your organisation, since they have the sponsorship licence, industry expertise and contacts to do so. A PEO can also help you by providing guidance on the likelihood of travel exemptions.

3. Compliance Management

Whenever there is a crisis, we tend to see legislation, employment terms  and government measures change at an incredibly rapid rate.

This makes it difficult for employers to keep up and this can feel overwhelming. Yet, making sure that your organisation is compliant and makes the most of available opportunities is very important for business continuity. 

A PEO has HR and Payroll specialists in-house whose core responsibilities include staying on top of changing laws so as to be able to answer the variety of questions regularly thrown at them. Equipped with such knowledge, they can also help design new tools and processes that meet both employers’ and employees’ needs. All in all, HR professionals are experts at handling periods of crisis as part of their role.

Something worth noting is that partnering with a professional employer organisation also helps mitigate the risks associated with compliance violation. Consequences of non-compliance can have significant financial implications. Therefore, it’s most certainly worth investing in a partner to take care of HR and Payroll compliance, leaving your organisation with more time and resources to focus on your core business.

In preparation for the “new normal”, companies need to focus on what they do best. This means delegating and outsourcing what they can. 

An EOR comes in handy as it takes away liability worries, administrative burdens and provides HR excellence at your doorstep (or on the other end of the phone line in this case). 

Need Expert EOR and PEO Solutions in Africa?

Africa HR Solutions offers a full range of reliable services to facilitate your workforce management on the African continent:

  • Hire people on the African continent without a registered entity
  • Complete payroll rundown and management
  • Central point of contact for all your queries
  • Guaranteed compliance to local laws
  • Professional indemnity and employer liability

As always, Africa HR Solutions guarantees 100% compliance for your business operations in Africa

What Can We Help You With?




Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.

Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.

His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.




Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.

Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.

Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.



Head of Finance & Business Support

Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.

Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.

In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.



Head of Legal & Compliance

A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.

Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.

He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.

Alex Daruty - Africa HR Team


Head of Commercial

Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.

With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.

His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.

He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.

Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.