Flexibility in Payroll Outsourcing: The Importance of a Customized Payroll Solution

Payroll outsourcing in Africa

Payroll management can be a challenging experience for companies, especially in Africa, where business regulations and labour laws are often complex and ever-changing. This is why many businesses expanding in Africa choose to outsource their payroll process to third-party providers. However, as Kevina Takoordyal, Head of Operations at Africa HR Solutions, points out, it’s not enough to simply outsource payroll services. Payroll outsourcing firms must also be flexible and adapt to the unique needs of each client.

Being a Flexible Payroll Outsourcing Firm

Being a flexible payroll outsourcing firm means taking the time to understand the client’s business and the specific challenges they might face. It means being open to different ways of doing things and not forcing the client into a strict model that may not work for them. Every business is different, with its own set of requirements and expectations. For example, some clients may require a more hands-on approach, with regular updates and communication. Others may prefer a more hands-off approach, where they can simply submit their payroll data and trust that the outsourcing firm will take care of the rest.

A one-size-fits-all model is not suitable for every client. We must go the extra mile to understand their needs and provide a personalized payroll solution that caters to their necessities. Only then can we meet and exceed their expectations.

Tailoring Your Services to Meet Your Clients Needs

“We work closely with our clients to understand their unique requirements and then tailor our services to meet those needs. This allows us to provide a more personalized and effective service, which ultimately leads to greater client satisfaction.”, Kevina adds. Being flexible also means being adaptable to changing circumstances. For example, if a client’s business grows rapidly, they may require additional payroll services or changes to their existing payroll processes. A flexible payroll outsourcing firm can quickly adapt to these changes and provide the necessary support and guidance to ensure a smooth transition.

Putting Your Client at the Heart of Your Operations

In addition to flexibility, payroll outsourcing firms must also prioritize accuracy and compliance. The consequences of errors in payroll processing can be severe, including financial penalties, legal disputes, and damage to the company’s reputation. Therefore, it is important for payroll outsourcing firms to have a strong system in place to ensure accuracy and compliance with local regulations across the African continent.

In conclusion, outsourcing payroll management can be a strategic decision for businesses looking to expand in Africa. However, it is essential to choose a provider that is flexible, adaptable, accurate, and compliant. By doing so, businesses can ensure that their payroll processes are managed effectively and efficiently, allowing them to focus on what they do best: growing their business.

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GRANT GERAGHTY - Africa HR Team

GRANT GERAGHTY

HEAD OF CLIENT RELATIONSHIP

Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.

Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.

His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.

KEVINA TAKOORDYAL Africa HR Team

KEVINA TAKOORDYAL

HEAD OF OPERATIONS

Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.

Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.

Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.

VILOSHNA PACKIRY POULLE​

VILOSHNA PACKIRY POULLE

Head of Finance & Business Support

Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.

Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.

In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.

MARK DU PREEZ​

MARK DU PREEZ

Head of Legal & Compliance

A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.

Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.

He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.

Alex Daruty - Africa HR Team

ALEX DARUTY

Head of Commercial

Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.

With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.

His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.

He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.

Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.