Payroll outsourcing in Africa comes with its myriad of challenges. Between new and changing laws, updated standards in data security and world-changing events, what are the hassles that make Africa payroll outsourcing difficult in 2022? We, at Africa HR Solutions, would like to talk about the obstacles met by HR professionals willing to expand on the African continent.
As if payroll and HR in Africa were not challenging enough already, in comes COVID-19: a global crisis without precedent in living memory. This pandemic tested humanity’s collective capacity to respond to emergencies and find a way to cope with a new way of living. The payroll and HR sector was not spared and had to adapt to the new normal.
According to a study conducted by Sage on 1,000 companies, 73% of professionals in South Africa think that COVID-19 made managing payroll and HR functions more complex. This is mainly explained by the fact they had to cope with new evolutions such as remote/hybrid workforces. Time, money and other resources were required to make sure companies could manage this new way of working.
Along with the rise of COVID-19 also came new legislation that aimed to assist employers/employees who were impacted by the pandemic. For example, the South African government introduced relief schemes such as the COVID-19 Temporary Employee/Employer Relief Scheme. Having to keep up with new Bills that change the way people are paid in each specific country makes payroll outsourcing more challenging as a result.
One of the recurring complexities employers must face is the ever-changing laws and legislation. Continuous modifications in regulation make it difficult for payroll professionals to keep up, especially when you are dealing with several countries at a time. In Sage’s survey, 89% of participants admitted that they understand how important it is to stay up to date with tax and labour-related legislation.
In an era where information is stored, shared, and transferred online, enhanced rules have been introduced to protect data security. These include the General Data Protection Regulation (GDPR) or the Protection of Personal Information Act (POPIA) in South Africa. New regulations are only adding to the pile of complexities related to payroll outsourcing in Africa.
Faced with all these challenges mentioned above, how is a payroll outsourcing firm expected to respond? According to Kevina Takoordyal, Head of Operations at Africa HR Solutions, it is all about adapting to the situation at hand.
According to Kevina, changing legislation is not as big a boogeyman as it seems to be. It all comes down to how prepared your payroll outsourcing firm is when it comes to the variables.
In Africa HR Solutions’ case, the organization makes use of Sage, a cloud-based system that enables secure and rapid payroll processing. “Legislation will always be modified over time; we simply need to ensure that the system is up to date for VAT, GDPR, POPIA…etc. and that everything is carried out compliantly…”. Setting up a good strategy goes a long way to stay relevant for payroll professionals.
If you wanted to expand your business in Africa, here are some of the many things you would have to keep up with:
An Africa EOR/PEO like Africa HR Solutions can help you stay compliant at all times by providing:
Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.
Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.
His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.
Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.
Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.
Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.
Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.
Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.
In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.
A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.
Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.
He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.
Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.
With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.
His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.
He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.
Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.