How We Train and Help Talent Grow at Africa HR Solutions

Talent Training Africa HR Solutions

Africa HR Solutions has won the Employer of Choice Award at the People’s Choice Awards Mauritius 2023!

This win comes as a confirmation and celebration of what we stand for at Africa HR Solutions. It shows that our commitment to helping African talent grow does not just extend to our clients – but that it very much starts with our own teams. We are not content with simply contributing to Africa’s growth and empowerment through our clients: we want to be at the heart of these efforts – which is why we don’t just hire experts. We train them, too. We help young talent emerge within the industry and give them the tools and opportunity to make a positive impact and to do work they are proud of.

Here is how, over the past few years, we have helped trainees grow into experts:

From Trainees to Payroll Professionals

Our trainees started out as motivated individuals with diverse backgrounds – but what united them was this desire to build something meaningful, and the payroll team at Africa HR Solutions embodied this opportunity for them.

Payroll is, by no means, an easy process. It requires great skill, attention to detail and reactiveness to become a payroll professional. Add to that the endless legal complexities that differ from country to country, the many variable aspects of payroll, seasonal peaks, industry-specific and even client-specific requirements… and the position of payroll specialist becomes even more complex, requiring great mental agility to succeed.

So how can a relative newcomer reach these peaks of mental agility?

How can they become payroll professionals, equipped with their good will and desire to grow?

Our trainees’ experiences

“It’s complicated, learning, being attentive […] but it becomes really fun, especially with such a friendly and supportive team. You have to have a good head on your shoulders, good planning, and a strong spirit.” Explains Sindhyah, one of our payroll trainees-turned-professional.

For close to 2 years, Sindhyah learned the ropes of the profession at Africa HR Solutions.

Starting as a Junior Payroll Associate, she was guided by a Team Leader, and worked hands-on with the whole payroll team, learning from what they were doing.

Sindhyah, as well as our other trainees, periodically received formal training on specific subjects: from the use of digital platforms (such as our Employee Self-Service system), to calculating actual payroll, learning how to create payroll reports, and handling client communications and relations – the Africa HR Solutions team and training structure were there as constant guides. For every formal training received, the team consolidated the trainees’ knowledge with hands-on exercises.

“I also learned how to work with popular software and followed payroll training,” says Ruhi, another Africa HR Solutions payroll trainee. “The easiest part was all the people […] Everyone puts you at ease, they’re very welcoming… I didn’t feel like I was new here. They went step-by-step, I could ask the same questions, even two, three times […] I had amazing trainers.”

 

With time, our trainees were assigned small tasks, and were entrusted with some degree of responsibility, all under the supervision of their respective team leaders.

“I started with entering newcomer [employees’] information. Then, with time I was assigned a country, and was being supervised… I learned how to lead calls with clients, and how to feel more comfortable with them.” Ruhi says.

Little by little, as all this knowledge accrued, and our trainees could see themselves becoming the professionals they had encountered on their first day at Africa HR Solutions, they were given a more extensive workload and required much less supervision to get their tasks done up to standard.

Our trainees, who were competent payroll workers by that point, started taking on responsibility for specific clients and countries, managing the different demands of the job admirably well.

Promotion to Payroll Consultant

Because good work never goes by unrewarded at Africa HR Solutions, our trainees savoured the fruits of their hard work with well-earned promotions to Payroll Consultant positions. This same role that seemed intimidating at first, has now become theirs thanks to their dedication, skills, and positive attitudes.

What have our trainees learned from the experience?

“I doubted at first if it was the right decision… but it’s very fun and challenging. I keep learning new things: new words, new templates […] I’ve had the experience of everything.” Says Sindhyah.

Ruhi, for her part says that she would advise others in her position to “Ask all questions, everything counts. I’ve never felt discouraged, I was eager to learn how it’s done […] to reach that next level. When my reports got approved, it was the satisfaction of a job well done.”

Our newer trainees also echo similar sentiments, with one of them, Geshika, sharing that she is “Very grateful for the team that’s always here for you […] and to give you the push you need to get exposed to every solution to a problem.”

Thank you to our trainees!

As thankful as our trainees are, we are just as appreciative of all their hard work and perseverance, their willingness to learn, their ability to adapt, and their fierce determination to see things through and never give up.

Your organization’s HR requirements will change as it expands. Selecting a PEO with a capacity for growth guarantees that the collaboration can adjust to your evolving needs. Selecting a PEO only on the basis of price may prevent you from scaling your business effectively, which will result in higher expenses down the road.

Table of Contents

Leverage our team of experts.

Achieve peace of mind for your business operations across Africa with Africa HR Solutions, your trusted compliance partner. Streamline your payroll process and ensure adherence to regulations effortlessly. Contact us today for a worry-free expansion journey
Facebook
LinkedIn

Featured Blog Posts

GRANT GERAGHTY - Africa HR Team

GRANT GERAGHTY

HEAD OF CLIENT RELATIONSHIP

Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.

Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.

His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.

KEVINA TAKOORDYAL Africa HR Team

KEVINA TAKOORDYAL

HEAD OF OPERATIONS

Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.

Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.

Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.

VILOSHNA PACKIRY POULLE​

VILOSHNA PACKIRY POULLE

Head of Finance & Business Support

Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.

Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.

In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.

MARK DU PREEZ​

MARK DU PREEZ

Head of Legal & Compliance

A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.

Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.

He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.

Alex Daruty - Africa HR Team

ALEX DARUTY

Head of Commercial

Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.

With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.

His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.

He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.

Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.