What is an Employer of Record?

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When hiring an employee, a business normally assumes all the responsibilities, such as costs and liabilities, associated with having additional staff. However, not all Organisations are ready to deal with all the duties involved – there’s a ‘smarter’ way of hiring: using Employer of Record services (EOR).

What is an employer of record?

In simple terms, an employer of record is a third party Organisation that assumes all the responsibilities associated with the formal employment of staff. The employer of record is the officially registered employer for the worker, but the original company still manages the work and time of the recruit(s). The original employer takes all decisions about the worker, such as compensation, duties, and termination.

When should you use Employer of Record services?

This service is especially useful when hiring overseas. Below are a few scenarios where using an EOR can be very helpful to your business:

  1. You are testing a foreign market and do not want to commit yet by opening a branch office.
  2. It would help if you had a way to run in-country (local) payroll for employees that you have hired remotely.
  3. Your Organisation is not familiar with the different laws and regulations of the foreign country.
  4. Part of your expansion strategy is to outsource employment and administrative tasks to gain a competitive edge.

Whichever scenario you fit in, choosing the right Employer of record provider is essential to run your business efficiently.

General services provided by EORs

  • Provides you with a complaint and registered entity to hire employees and handle payroll legally
  • Visa and work permit arrangements for the employee, which very often helps in avoiding delays or even refusals
  • Advises on the host country labour laws to legally onboard your workers
  • Provides advice of required termination regulations, notice periods and severance pay

Different service providers may have various additional perks. Listed below are the most common functions handled by an EOR:

  • Employee onboarding
  • Creating and maintaining employment contracts
  • Doing background checks and drug screenings if required
  • Complying with E-Verify
  • Collecting and processing the worker’s time sheets
  • Processing in-country payroll
  • Handling workers’ compensation
  • Keeping their certificate of insurance up to date
  • Tax filing
  • Issuing Forms W-2
  • Completing and storing Forms I-9
  • Handling employee termination
  • Providing and administering employee benefits

The benefits of using an employer of record service

One key advantage of using an employer of record is not having to incorporate locally. This allows you to get past all the hurdles of registering a new entity and dealing with all the legal constraints attached. Usually, this allows your Organisation to penetrate the new market in less time.

Another benefit incurred by any Organisation using EOR services is the massive gain in time. Dealing with payroll and HR functions can drain resources. When an employer of record handles all these, the Organisation generally has more time to focus on other aspects of the business.

Thirdly, a proper employer of record guarantees compliance for your business. This is especially useful when dealing with foreign markets, with complex regulations. Again, this saves your resources and provides peace of mind – you do not have to continually stay up to date with changing legislation and laws.

Moreover, if you are dealing with multiple countries, an EOR provides you with peace of mind. You will never have to use your time or resources to stay up to date with ever-changing labour laws or corporate regulations. Most of the time, you will be informed of any upcoming changes, with the advice on how to tackle them compliantly.

How to choose the right employer of record

We compiled a quick checklist to make it easy for you to choose the right service provider.

1.Does the EOR cover your country of assignment?
Consider only the services of an employer of record that already operates in your market region.

2. How long have they been in operation?
It is essential to verify their years of experience, simply because older companies providing this service have more exposure to deal with the in-country laws and regulations.

3. Does their proposed contract protect your commercial interests?
Before signing anything, you must ensure that the agreement accommodates the protection of your intellectual properties. It is also worth asking if NDAs can be signed so protect yourself for competitors.

4. Are your information stored securely?
Another critical point is data security. Ensure the employer of record has adequate security infrastructures in place as they will be handling sensitive information about your company and your employees.

5. Is support included?
Support should be readily available. You never know when a hurdle comes up, and you should make sure the EOR is responsive to your requests and queries.

6. Are the fees presented clearly?
Every single employer of record charges a service fee. This can be variable (e.g., a percentage) or a fixed rate. Ensure all your costs can be calculated upfront and that the rate offered is a competitive one.

Follow this checklist, and you will be on your way to choose the right employer of record for your requirements.


Do you need employer of record services in Africa?

Africa HR Solutions provides employer of record services across the African continent. With our years of experience, we can handle projects of all sizes.

We also offer an array of outsourcing solutions in over 48 countries in Africa and guarantee 100% compliance for your project. Focus on your core business while we handle the complexities of doing business in Africa.

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GRANT GERAGHTY - Africa HR Team

GRANT GERAGHTY

HEAD OF CLIENT RELATIONSHIP

Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collabourates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.

Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.

His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.

KEVINA TAKOORDYAL Africa HR Team

KEVINA TAKOORDYAL

HEAD OF OPERATIONS

Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.

Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.

Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.

VILOSHNA PACKIRY POULLE​

VILOSHNA PACKIRY POULLE

Head of Finance & Business Support

Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.

Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any Organisation.

In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any Organisation.

MARK DU PREEZ​

MARK DU PREEZ

Head of Legal & Compliance

A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.

Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.

He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.

Alex Daruty - Africa HR Team

ALEX DARUTY

Head of Commercial

Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.

With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.

His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and Organisations.

He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.

Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.