Increasingly, the traditional understanding of work being a 9-5 job with one employer is being disrupted. Whilst the permanent employment relationship is still the dominant model, new ways of work now recognise more short-term, contract-based agreements to meet business needs. Organisations worldwide increasingly have unprecedented access to a global talent pool, which has led to many expanding their workforce to incorporate contract workers for short-term projects.
Whilst the contractor economy represents an exciting new frontier in approaches to work, choosing to hire non-permanent employees may introduce various risks and hidden costs for an organisation. Ultimately, organisations may benefit more from hiring permanent employees, particularly in African countries. This article demonstrates how partnering with a global employer of record may be beneficial to your organisation in hiring permanent employees.
Often referred to as the ‘gig economy’, the rise of the contract market describes how temporary positions are made available based on business needs. Contractors are typically skilled workers, who are paid to do a specific job/project for a specified period. While they sign an agreement with the company, they navigate their working styles, use their equipment, define their working hours and schedule, and pay their tax and insurance. The relationship a contractor has with a company is one as a service provider to a client, as opposed to an employee-employer relationship. Digital developments in remote work have meant that those seeking non-permanent work, are no longer limited by geographic constraints, and contractors are now viable in a global labour market.
Organisations that have embraced a global and hybrid work model and are seeking to expand into Africa are now able to tap into the African labour market due. However, expanding into Africa and the African markets is challenging, and given the uncertainty of these ventures, employing short-term workers, such as a contractor, may be an attractive option.
Companies are increasingly turning to contract workers (including freelancers, consultants, or seasonal workers etc.) generally for project-related or urgent work. Engaging with contract workers brings various benefits, including:
Labour laws in different African countries grant regular employees several rights and benefits. These include benefits that incur a financial cost (e.g., tax, health insurance, pension, minimum wage, paid overtime) and those that incur a loss of time when the employee is not at work (e.g., paid vacation and sick leave, maternity and paternity leave).
Hiring a contractor reduces the financial obligations, as contractors are paid based on the number of hours they bill for or upon the completion of a project. Rather than the company calculating and paying tax, this falls on the employee, which ultimately streamlines the organisation’s process.
Organisations are increasingly breaking up goals and projects into manageable projects or steps. Each of these steps may require people with different skill sets and expertise. Thus, should a project team require a particular skill set for a short-term project, a contractor with those skills can be contracted.
Increasingly, multi-dimensional teams are being recognised for innovative solutions to obstacles or approaches to new products. Incorporating a short-term contractor as part of the team may bring a fresh viewpoint and perspective to a context where the team may be feeling stuck. Should a contractor join the team in a constructive manner, they may challenge the permanent member’s approaches and upskill permanent employees in new best practices.
Some significant risks and costs may arise when engaging with short-term contractors. The greatest of these threats are employee misclassification and lack of long-term investment in employees.
Misclassifying an individual as a contractor is a trap that many expanding companies unknowingly fall into. Typically, worker misclassification occurs when a contractor fills the role of a permanent employee but does not receive the legal rights and benefits of a permanent employee (e.g., organisation does not pay statutory contributions). Such misclassification is a violation of an individual’s rights and leads to serious penalties and costs to the implicated organisation. For instance:
Authorities view infringements on an individual’s rights through misclassification as poor practice, and perhaps an attempt to avoid paying employment taxes and social security. African legislation is particularly tough on foreign organisations infringing workers’ rights, leading to hefty financial penalties. Further, misclassified individuals can bring legal action against the company. Misclassification leads to employer liability and costs, including:
Thus, employee misclassification poses a serious threat to the financial viability of the organisation.
A significant proportion of organisations’ market value is attributed to intangible assets such as brand equity and goodwill. Thus, organisations with positive reputations tend to attract better people, both as employees and customers, and tend to deliver more sustained earnings in the long term. Should an organisation be exposed to reputational risks, its market value is negatively impacted, impacting its attractiveness as an employer or service provider.
Three key characteristics help determine whether a worker qualifies as an employee or as a contract worker:
Organisations expanding into Africa need must ensure to undertake correct contracting, which incurs significant costs to the organisation. This can be done by:
Whilst engaging with contractors may be appropriate for short-term projects, employing and investing in employees is more beneficial in the long term. The main impacts include:
Lack of skill consistency
Contractors engaged for short-term or project-based work will move on to other assignments once their agreement with the host organisation is complete. Subsequent contracts will depend on the contractor’s availability and capacity, which introduces skill instability in organisation’s project planning. Organisations may find the varying availability of a contractor frustrating, particularly if they are reliant on the contractor’s skill set.
In the long term, a stable skill pool is important when executing multiple projects. When expanding into a new African country, having a trusted team is important in executing projects to the required level. Further, by investing in permanent employees by ensuring to upskill them in scarce and critical areas, the organisation will gain a competitive advantage from a consistently available skills pool.
Threats to intellectual property
Different African countries may have different definitions of ownership of intellectual property between a contractor and the organisation. Thus, should the contract not explicitly state that an organisation owns the copyright for intellectual property created, this means that the contractor may use this knowledge in their work with competitor organisations.
African markets invite innovative business strategies and ideas, and thus, organisations seek to protect their ideas and strategies. Engaging permanent workers means that all knowledge is kept within the organisation, and organisations protect their sources of competitive advantage.
In the long term, employing a permanent workforce is more advantageous to an organisation than continually employing contract workers. Key contributors to this are the reduction in organisational risk, deepening of the organisational skill pool, and protection of intellectual property and sources of competitive advantage.
Should you be seeking to expand into Africa and hire a permanent employee, Africa HR can help. Africa HR Solutions offers payroll outsourcing services to companies in Africa. As part of these services, AHR takes on the role of a trusted advisor to guide company’s expansion into Africa. By employing workers on your behalf, we mitigate legal risk and administrative tasks, ensuring that your expansion remains compliant.
Contact us now to find out how we can help you with your employer of record needs.
Grant Geraghty is the longest-serving member of the Africa HR team. This resident subject matter expert and client champion is responsible for gaining a deep understanding of our clients’ unique HR needs in Africa and providing tailored solutions that align with their business objectives. Grant collaborates closely with our clients to ensure that their requirements are properly implemented, providing ongoing support and guidance throughout the process.
Grant brings a wealth of experience to his role, having served as Africa HR’s longest-serving employee. He holds a Bachelor of Commerce degree, with a major in Economics and Business Finance, from the University of Natal in South Africa. Additionally, he has completed a certification program in Payroll and Tax Administration from the University of Cape Town, further enhancing his expertise in HR operations and compliance.
His commitment to delivering exceptional service and his extensive knowledge of HR in Africa make him an invaluable member of the Africa HR team.
Kevina Takoordyal has a BA Hons Business Management from the University of Glamorgan, UK, with MBA in leadership and Innovation, MBA General, PMP Certified, and Agile Scrum Master. She currently works as the Head of Operations at Africa HR Solutions Ltd with more than 20 years of proven leadership capabilities in Operations, Business Development, People Management, Process Optimization, and Project Management in the Financial Services, BPO, Banking Industry, and Heath Care Industry. In Senior leadership roles with an international footprint across Europe working and extensive Pan- African experience from a compliance, finance, and operations angle, Kevina comes across with a panoply of cross-functional skills. Kevina also serves on a few Boards, Non-Independent Executive at MioD and for NGOs on a voluntary basis, a coach and mentor to aspiring female leaders across Africa and Mauritius.
Kevina is a firm believer in Servant Leadership with a strong focus and commitment to uplifting others, with the ability to deliver through a highly engaged – diverse team, and works towards consistently synergistic value creation. While being a focused and adaptive thinker and Kevina is actively participating in panel discussions on Innovation, CX, Digital transformation.
Kevina serves as Project Assessor for the National Youth upskilling program. She has been recognized as Global Talent in a few companies, Ceridian, and International SOS Ltd whereby she has been awarded a few scholarships and had the opportunity to be mentored by Senior Vice President in the US. Award Winner in various fields and at a national level and recognized including Super Achiever Leader Award in Africa in 2016, Awarded Africa Women Leader 2018.
Viloshna is an experienced finance professional with 18 years of expertise in strategic financial planning, financial analysis, cash flow management, systems and controls implementation, financial reporting, and continuous process improvements. She currently serves as Head of Finance & Business Support, where she has successfully automated and leveraged the financial reporting system capabilities to ensure efficient company operations.
Viloshna’s background includes senior roles in a multinational pharmaceutical company and a large listed Mauritian conglomerate. Her meticulous attention to detail and strategic thinking have streamlined financial processes, making her a valuable addition to any finance team. Viloshna is a qualified finance professional with an FCCA qualification and an MBA, bringing valuable expertise to any organization.
In her current role, Viloshna leads the company’s Treasury and Payments function, including the fulfillment of the company’s cross-border payments into Africa. With her strong educational background and extensive experience, Viloshna consistently demonstrates her ability to optimize financial operations, minimize risks, and improve profitability. Her expertise in financial reporting and process improvements make her a valuable asset to any organization.
A qualified lawyer who joined Africa HR Solutions in July 2020, Mark Du Preez has experience working in private practice for a reputable law firm in South Africa. He also played commercially focused roles at a leading private bank, wealth management company, and outsourcing firm in South Africa and Mauritius.
Mark has played a pivotal role in Africa HR Solution’s risk mitigation strategy, which positively impacted P&L performance over the years.
He currently leads the Partnerships function of the company including relationships and oversight with in-country partners (ICPs) across Africa.
Alex has more than 15 years of experience in the global, strategic development of both enterprise and consumer brands in categories including technology, transport, enterprise software, entertainment, and travel.
With experience in roles on both agency and corporate side, he has worked across international brands and has led the development and execution of multi-discipline campaigns across EMEA, NORAM and Asia Pacific.
His focus is on driving meaningful business impact through brand differentiation and building high-functioning, digitally oriented, and analytically driven capabilities. He is motivated by working with, and developing dynamic people, teams, and organizations.
He leads, manages, develops and mentors the Key Account Management department, including line management responsibility for the team of Key Account Managers and Key Account Administrator who represent the Company as the primary communication link between all relevant stakeholders, including clients, third party in-country partners and internal functions.
Originally from Mauritius, he holds bachelor’s degrees in International Business, Finance and Management from the University of Nevada, Reno.